Your Party Rental Headquarters

Jump'n Stuff Rentals

FREQUENTLY ASKED QUESTIONS

WHERE CAN WE SET UP?

We can set up our bounce houses in any area that will accommodate their dimensions. All bounce houses are 15x15 and the Combo unit is 15x19 and all are 14 feet tall. If your backyard will not accommodate the unit, most flat driveways or front yards work great. All Bounce Houses require the area to be free of branches, power lines and dog piles. Please remove any dog piles prior to arrival of the bounce house.

ARE THEY SAFE?

Our Bounce Houses are constructed with children's safety in mind. They include both a safety step so that children are able to climb into the bounce house by themselves and an emergency exit. A responsible ADULT must supervise play at all times

ARE THEY CLEAN?

Our Bounce Houses are brand new, purchased at the beginning of 2006 and are cleaned THOROUGHLY before and after every use.

INCLEMENT WEATHER SET UP?

We make every effort to set up for each and every rental reservation.  The safety of your children is our top priority. Jump'n stuff WILL NOT set up during SEVERE weather due to the chance of injury or electrocution. This includes electrical storms, high wind, hail, snow, sleet and ice. At anytime wind speeds exceed 25 mph, the Bounce House MUST be evacuated and deflated until the wind dies down. If it should start to rain, you should get all the children safely out of the bounce house and LEAVE the blower ON during the rain. Once the rain stops, you should wipe down the interior with towels and allow to dry prior to allowing children to enter the unit. IF THE WEATHER LOOKS CLOUDY BUT IT IS NOT RAINING HARD, WE WILL GIVE THE CUSTOMER A CHOICE WHETHER TO SET UP OR NOT. ONCE THE BOUNCE HOUSE IS SET UP AND IN PLACE, THE CUSTOMER WILL BE CHARGED REGARDLESS IF THE DAY TURNS RAINY. WE WILL CALL YOU ON THE DAY OF YOUR EVENT AND GIVE YOU THIS OPTION.

WHAT AREAS DO WE SERVICE?

Jump'n stuff provides delivery to most all of Tarrant and Johnson county as well as a few cities in Dallas county. We set up before your party. We return after the event to remove the Bounce House. NEAR OR FAR, WE APPRECIATE YOUR BUSINESS. PLEASE CALL FOR COMPLETE DETAILS OF DELIVERY AREAS.

HOW FAR IN ADVANCE SHOULD I RESERVE MY BOUNCEHOUSE?

We recommend reserving your bounce house 3-4 weeks prior to your scheduled event as our units book fast and may not be available. If you are unable to reserve this far in advance, please call anyway as occasionally we do have cancellations.

IS THERE A DEPOSIT?

If the Bounce House is reserved 24 hours to 1 week in advance there is no deposit required.  If the Bounce House is reserved more than 2 weeks in advance, there is a $25.00 deposit. This will assure your unit will be available the day of your event. You may pay your deposit by calling us for our mailing address. For reservations requiring deposits, the deposit will be applied to the cost of the rental at the time of delivery and set up. This deposit is fully refundable if you cancel the reservation 7 days prior to your rental date. Cancellations due to weather or unsafe conditions outside the required 7 day cancellation policy do not apply, deposits in this situation will be refunded.

AM I REQUIRED TO SIGN A RENTAL AGREEMENT?

Each customer is required to sign a rental agreement including release of liability prior to the unit set up. An invoice is provided to each customer.